Many businesses don’t consistently collect information on why people leave. Even if data is collected, it is rarely collated or analysed on a regular or consistent basis.

Traditional exit interviews take up a lot of time and resource and incur significant cost.

Leavers are often uncomfortable telling you ‘the whole story’ face to face. As a result, potentially damaging trends are missed and changes to reduce employee turnover are not made.

Our exit survey can be used to either completely replace your traditional exit interview process or it can be used to supplement it where you want to continue meeting with key leavers face-to-face.

  • You will save the cost, time and resource required to conduct face-to-face exit interviews

  • You will gather more reliable data. Leavers tend to provide more open feedback when the service is anonymous and managed by a third party

  • You will be able to collect data in a consistent format

  • You will have the data analysed for you on a regular basis

  • You will be able to report key trends back to the business

  • You will be able to see how your organisation compares to other organisations in our database

  • You will be able to implement specific changes to reduce employee turnover and track changes in the data over time

  • You will be able to link employee engagement survey results and business KPIs to employee turnover

We have our own web-based tool that allows us to create customised questionnaires and surveys, but the real value we add is in taking away the pain from designing and managing the process for you.


In the first place we will work with you to create an online exit survey that is fully tailored to your business. Based on leaver data we have gathered over the last 10 years, combined with our research into employee engagement, we have a robust set of questions that will help you start to build your survey.


Once we have created the survey for you, all that needs to happen is for the link to the survey to be emailed to leavers.


We then analyse the data and report the results to you on a regular basis. We carry out statistical analysis of your data on an annual basis to highlight the significant trends by business unit, region, department, job type, length of service etc. We can also provide you with a benchmark of how your organisation compares with others.


Our analysis can also help you identify questions that could be used in your employee survey as a way to accurately compare employee engagement scores with turnover data.


By identifying the specific things that are having the biggest impact on the decision to leave – the things that matter most to your employees – we can help you define specific plans for how to address the key trends and reduce your level of turnover.

Just £3995 per year, per survey. No setup fees, no charge per head, no limit on the number of leavers and no extra charges for making changes to the survey once it is live.